The shelf life of our products varies depending on the type. Generally, however, you can expect them to last for several months. You can find the exact information on the product labels.

Our products should generally be stored in a cool and dry place. Refer to product labels for specific storage recommendations, which may vary depending on the product.

The quality of our products has top priority. We work closely with local producers and carry out strict quality controls to ensure that only the best products are offered to our customers.

If you notice that the vacuum packaging is leaking upon delivery, the product should be unpacked immediately. A damaged vacuum allows air to enter, which can lead to the formation of a layer of mold. This layer forms during ripening and is usually removed before vacuuming.

Is the product still edible? Basically yes. Wash the product thoroughly with hot water and dry it well. Cut off a piece to be sure and the product will be edible again.

Our products are distinguished by the authentic quality of their regions. We use traditional production methods and high-quality ingredients from Italy, Germany, and Austria to preserve the unmistakable taste of our specialties. Every product is a piece of tradition in every bite.

Your order will usually arrive within 1-3 business days. In rare cases, high order volume or delays with the shipping provider may cause a slight delay. As soon as your order has been shipped, you will receive a shipping confirmation with a tracking number so you can track the delivery status at any time.

We accept payments by credit card (Visa, MasterCard, American Express), PayPal, and Klarna. Payment by invoice is also possible; however, please contact us via email beforehand to discuss the details.